Privacy Policy
At somoscuatro, we value your privacy and have designed this policy to illustrate our commitment to your data protection, privacy, and security.
This Privacy Policy applies to somoscuatro 2020 S.L. (referred to as ‘Somoscuatro’, ‘we’, ‘us’, or ‘our’) and outlines our practices regarding the collection, management, and use of Personal Information. This includes, but is not limited to, information collected via our website, email, cloud-based services, or widgets embedded in communication platforms linked to this Privacy Policy (“Websites”). “Personal Information” refers to data associated with a specific individual that can be used to reasonably identify that person. It does not include anonymised information incapable of identifying a specific individual. This policy covers how we collect, use, and share Personal Information as of the date this Privacy Policy is posted.
Somoscuatro is committed to respecting the privacy of your Personal Information. We understand the importance of securing Personal Information and are dedicated to safeguarding any Personal Information in our custody or control.
As the data controller, we are responsible for the Personal Information you provide to us. This Privacy Policy applies when you sign up for, access, or use our services, features, technologies, or functions offered on our website and in relation to Personal Information we may otherwise collect during the course of our business as set out in this Privacy Policy.
To provide you with the Somoscuatro services, we require you to provide the Personal Information we request. This information is necessary for us to assess your eligibility, administer the agreement, and for other purposes outlined below. Failure to provide the requested Personal Information will prevent us from conducting the necessary checks to offer the Somoscuatro services, as detailed in this Privacy Policy, and as a result, we will be unable to provide these services to you.
Our third-party suppliers and commercial partners (collectively, ‘our Partners’) are independent of Somoscuatro and may have privacy policies differing from ours. Our Partners are responsible for their own privacy policies and practices. Please contact our Partners directly for further information on their privacy policies.
Somoscuatro may amend the Privacy Policy at any time. The updated version will be available by following the ‘Privacy’ link on the Website. The revised version will be effective from the time we post it on the Website. From time to time, Somoscuatro may highlight major changes to the Privacy Policy on its homepage, but we recommend you check the Privacy Policy regularly for changes.
Collecting Personal Information
Somoscuatro is committed to transparency about the way we collect information about you and our intended use for that information.
We receive and store certain types of information from you when you interact with our website to deliver the services you request from us and to enhance your overall online experience.
We may also obtain information about you from third parties, including our Partners and publicly or commercially available sources, for the purposes of complying with legal obligations which apply to us.
We may also collect additional information from or about you in other ways, such as through contact with our customer support team, suppliers, or service providers (whether via mail, email, or through telephone inquiries), your responses to a market survey, and from interactions with Somoscuatro partners or as otherwise notified to you at the time.
Somoscuatro may amend the Privacy Policy at any time. The updated version will be available by following the ‘Privacy’ link on the Website. The revised version will be effective from the time we post it on the Website. From time to time, Somoscuatro may highlight major changes to the Privacy Policy on its homepage, but we recommend you check the Privacy Policy regularly for changes.
Collecting Personal Information
Somoscuatro is committed to transparency about the way we collect information about you and our intended use for that information.
We receive and store certain types of information from you when you interact with our website to deliver the services you request from us and to enhance your overall online experience.
We may also obtain information about you from third parties, including our Partners and publicly or commercially available sources, for the purposes of complying with legal obligations which apply to us.
We may also collect additional information from or about you in other ways, such as through contact with our customer support team, suppliers, or service providers (whether via mail, email, or through telephone inquiries), your responses to a market survey, and from interactions with Somoscuatro partners or as otherwise notified to you at the time.
Using Personal Information
We may use Personal Information we collect about you for a number of purposes including:
- the performance of your contract or in order to process a contract request,
- our legitimate business interests,
- compliance with a legal obligation, or
- where you have provided consent (this will always be presented to you separately and you have a right to withdraw your consent at any time)
Unless we tell you otherwise, our processing of your Personal Information will be for our legitimate business interests and this includes:
- To provide (or assess whether to provide) Somoscuatro services
The use of your Personal Information in this way is necessary for the performance of the services that you request from us and, initially, to take steps to enter into the agreement for the Somoscuatro services with you; - For customer support
The use of your Personal Information in this way is necessary for the performance of the services that you request from us; - To investigate and prevent potentially prohibited or illegal activities
The use of your Personal Information in this way is necessary for the purposes of our legitimate interests in establishing any risks in providing services to you and to prevent, detect and prosecute fraud and other crimes; - To enforce our rights against you
- To learn more about your level of satisfaction, your expectations of us and our Partners, and how we can meet them (for example, in relation to Somoscuatro services)
The use of your Personal Information in this way is necessary for our legitimate interests in understanding the customer journey and experience so that we can understand your needs and provide a better service to you, and to help us develop and improve our products and services; - To customise, measure, and improve Somoscuatro services and the content, layout, and operation of our Websites
The use of your Personal Information in this way is necessary for our legitimate interests in understanding the customer journey and experience so that we can understand your needs and provide a better service to you, and to help us develop and improve our products and services; - To understand your behaviours and make inferences
The use of your Personal Information in this way is based on your consent and you have the right to object to us processing your Personal Information for this purpose at any time. Please see the section below entitled “Marketing and privacy”. - For other purposes to which you have specifically consented
- As required or permitted by relevant laws and regulations
How we share Personal Information with other parties
We may share your Personal Information with:
- Our Partners and the suppliers and service providers who help with our business operations
The use of your Personal Information in this way is necessary for the purposes of our legitimate interests in order to operate and protect our business and to comply with legal obligations that apply to us. - Companies that we plan to merge with or be acquired by or who may invest in us
The use of your Personal Information in this way is necessary for the purposes of our legitimate interests to ensure that we or our business remains commercially viable. - Law enforcement, government agencies or officials, or other third parties to detect, investigate and prevent crime
- Other third parties with your express consent or direction to do so
Location of your Personal Information
The information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It will also be processed by staff operating outside the EEA who work for us
By submitting your Personal Information, you agree to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
Marketing and privacy
If you signed up to receive newsletters or other marketing communications from us, you can opt-out any time by clicking the unsubscribe link at the bottom of the message. You can also log-in to your account to opt-out and update your marketing preferences at any time. The use of your Personal Information to send you tailored marketing and promotion offers based on your behaviours and preferences is profiling. If you would prefer not to receive tailored marketing and promotions, you have the right to object and opt out of marketing communications.
You may also opt out by use of the form on the Contact section of our website which can be found at https://somoscuatro.es/contact-us or by writing an email to dpo@somoscuatro.es.
Your Rights
Under data protection law you have certain rights including the right of access to your Personal Information. You have the right to:
- be informed about how your Personal Information will be used (at no cost to you),
- ask us to restrict processing,
- if it is technically feasible, transmit your Personal Information from our systems to a third party’s system in a safe and secure way,
- object to our use of your Personal Information where we are using it for the purposes of our legitimate interests as described in this Privacy Policy,
- not to be subject to a decision when is it based on automated processing and it produces a legal effect or a similarly significant effect on you and if it does then you have the right to request a human intervention – please contact us using the contact details below for more information about exercising this right
- access your Personal Information at no cost (unless your request is unfounded or unreasonable)
- if your Personal Information is inaccurate or incomplete, then you can ask us to have it rectified,
- in certain circumstances, you have the right to ask us to delete your Personal Information. For more information or to exercise your data protection rights, please contact us using the contact details below.
Retention of your Personal Information
We will retain your personal information for as long as is necessary for our legitimate business interests, for legal and compliance reasons, and for reasons explained in this Policy. We will otherwise delete personal information where we no longer have a lawful purpose to do so.
How to find out more
If you have any queries or concerns about the way in which we use your information, or if you want details of the relevant fraud prevention agencies, you can contact us at:
Data Protection Officer
somoscuatro 2020 S.L.
Carrer Bailén 41, 1° 2ªB
08010 Barcelona, Spain
dpo@somoscuatro.es