Privacy Policy
At somoscuatro, we value your privacy and have created this policy to demonstrate our commitment to the protection, privacy and security of your data.
This Privacy Policy applies to somoscuatro 2020 S.L. (“somoscuatro”, “we”, “us” or “our”) and describes our practices regarding the collection, management and use of Personal Information. This includes, but is not limited to, information collected via our website, email, cloud services or widgets integrated into communication platforms linked to this Privacy Policy (“Websites”). “Personal Information” refers to data associated with a specific individual that can reasonably be used to identify that person. It does not include anonymised information that cannot identify a specific individual. This policy covers how we collect, use and share Personal Information from the date this Privacy Policy is published.
somoscuatro is committed to respecting the privacy of your Personal Information. We understand the importance of securing Personal Information and are dedicated to safeguarding any Personal Information in our custody or control.
As data controllers, we are responsible for the Personal Information you provide to us. This Privacy Policy applies when you register, access or use our services, features, technologies or functions offered on our website, and in relation to any Personal Information we may collect during our business activities as set out in this Privacy Policy.
To provide you with somoscuatro’s services, we require the Personal Information we request. This information is necessary to assess your eligibility, manage the agreement, and for other purposes detailed below. If you do not provide the requested Personal Information, we will not be able to carry out the necessary checks to offer you somoscuatro’s services as detailed in this Privacy Policy, and as a result, we will be unable to provide you with these services.
Our third-party providers and business partners (collectively, ‘our Partners’) are independent of somoscuatro and may have privacy policies different from ours. Our Partners are responsible for their own privacy policies and practices. Please contact our Partners directly for more information about their privacy policies.
somoscuatro may amend this Privacy Policy at any time. The updated version will be available via the ‘Privacy’ link on the Website. The revised version will take effect as soon as it is published on the Website. From time to time, somoscuatro may highlight significant changes to the Privacy Policy on its homepage, but we recommend that you review the Privacy Policy regularly to stay informed about any changes.
Collection of Personal Information
somoscuatro is committed to transparency about how we collect information about you and the intended use of that information.
We receive and store certain types of information from you when you interact with our website to provide the services you request and to improve your online experience.
We may also obtain information about you from third parties, including our Partners and publicly or commercially available sources, in order to comply with our legal obligations.
We may also collect additional information from or about you in other ways, such as through contact with our customer service team, suppliers or service providers (by post, email or telephone enquiries), your responses to market surveys, and interactions with somoscuatro’s partners or as notified to you at the time.
Use of Personal Information
We may use the Personal Information we collect about you for various purposes, including:
the performance of your contract or to process a contract request,
our legitimate business interests,
compliance with a legal obligation, or
where you have given your consent (this will always be presented to you separately and you have the right to withdraw your consent at any time).
Unless we tell you otherwise, the processing of your Personal Information will be for our legitimate business interests, which include:
Providing (or assessing whether to provide) somoscuatro’s services. Using your Personal Information in this way is necessary for the provision of the services you request and, initially, to take the necessary steps to enter into the somoscuatro services agreement with you.
Customer support. Using your Personal Information in this way is necessary for the provision of the services you request.
Investigating and preventing potentially prohibited or illegal activities. Using your Personal Information in this way is necessary for our legitimate interests in identifying risks in providing services and for preventing, detecting and prosecuting fraud and other crimes.
Enforcing our rights against you.
Understanding your level of satisfaction, your expectations of us and our Partners, and how we can meet them (for example, in relation to somoscuatro’s services). Using your Personal Information in this way is necessary for our legitimate interests in understanding the customer experience so we can understand your needs and provide you with better service, as well as to help us develop and improve our products and services.
Personalising, measuring and improving somoscuatro’s services and the content, design and operation of our Websites. Using your Personal Information in this way is necessary for our legitimate interests in understanding the customer experience so we can understand your needs and provide you with better service, as well as to help us develop and improve our products and services.
Understanding your behaviours and making inferences. Using your Personal Information in this way is based on your consent, and you have the right to object to our processing your Personal Information for this purpose at any time. See the “Marketing and Privacy” section.
For other purposes for which you have given your specific consent.
As required or permitted by applicable laws and regulations.
How we share Personal Information with other parties
We may share your Personal Information with:
Our Partners and the suppliers and service providers who assist in our business operations. Using your Personal Information in this way is necessary for our legitimate interests in operating and protecting our business and complying with our legal obligations.
Companies with which we plan to merge, be acquired by, or which may invest in us. Using your Personal Information in this way is necessary for our legitimate interests in ensuring that we or our business remain commercially viable.
Law enforcement authorities, government agencies or officials, or other third parties to detect, investigate and prevent crime.
Other third parties with your express consent or instruction.
Location of your Personal Information
The information we collect from you may be transferred to and stored at a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us.
By submitting your Personal Information, you agree to this transfer, storage or processing. We will take all reasonably necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy.
Marketing and privacy
If you have subscribed to receive newsletters or other marketing communications from us, you may unsubscribe at any time by clicking the unsubscribe link at the end of the message. You can also log in to your account to unsubscribe and update your marketing preferences at any time. Using your Personal Information to send you marketing offers and personalised promotions based on your behaviours and preferences constitutes profiling. If you prefer not to receive marketing and personalised promotions, you have the right to object and unsubscribe from marketing communications.
You can also unsubscribe using the form in the Contact section of our website at https://somoscuatro.es/en/contact-us or by emailing dpo@somoscuatro.es.
Your rights
Under data protection law, you have certain rights, including the right to access your Personal Information. You have the right to:
be informed about how your Personal Information will be used (at no cost),
request that we restrict processing,
if technically feasible, have your Personal Information transferred from our systems to a third party’s system securely,
object to our use of your Personal Information when we use it for our legitimate interests as described in this Privacy Policy,
not be subject to a decision based solely on automated processing that produces a legal effect or similarly significant effect on you, and if so, you have the right to request human intervention; contact us using the contact details below for more information about how to exercise this right,
access your Personal Information at no cost (unless your request is unfounded or unreasonable),
if your Personal Information is inaccurate or incomplete, you can ask us to rectify it,
in certain circumstances, you have the right to request that we erase your Personal Information. For more information or to exercise your data protection rights, contact us using the contact details below.
Retention of your Personal Information
We will retain your personal information for as long as necessary for our legitimate business interests, for legal and compliance reasons, and for the reasons explained in this Policy. We will delete personal information when we no longer have a legitimate purpose for retaining it.
How to find out more
If you have any questions or concerns about how we use your information, or if you would like details of the relevant fraud prevention agencies, you can contact us at:
Data Protection Officer
somoscuatro 2020 S.L.
Carrer Bailén 41, 1° 2ªB
08010 Barcelona, Spain
dpo@somoscuatro.es
